It is important to consider quality and reputation when you decide to hire a security team. However, how do you know what makes a high-quality security team, and what should you look for in an ideal company? The first step is to ensure that your provider offers personalized services, with a track record to back them up. Every event, company, and property has unique needs and vulnerabilities that require individual solutions and expert evaluation.
A competent team of professionals will be able to identify threats and respond to emergencies at a moments notice. Furthermore, by understanding the risks at a given location, security personnel can often prevent issues from occurring in the first place, saving you time, money and stress.
Research Their Background
When looking into a potential security provider, consider how long the company been in the security business, and how they were founded. Your provider should have a history of industry and on the ground experience providing security to a wide clientele.
If you are struggling to find a suitable partner, you can search for local companies and read the reviews from their past clients. This can help you gain a better perspective of their level of service. Don’t forget to take a first-hand look at the company’s website as well.
What Should You Look For?
A company’s website can reveal a great deal about its reliability and expertise. The information provided on their website should be engaging, easy to read, and clearly outline what services they provide and the technology they use.
A company that values itself and its customers will go the extra mile to craft a professional website, and showcase the stories of their happy clients. In addition to being rife with valuable information, there should also be an easy-to-find contact page for you to connect with them and ask questions.
Look Into Their Security Training Practices
It is incredibly important for a potential customer to ask, “How do you train your staff?”. Security is a multifaceted industry that requires far more than a physical presence and the right tools. First and foremost, you should ensure that the company performs comprehensive criminal background checks and routine drug screenings. This ensures that, at the foundational level, you have reliable personnel on board. You will entrust these people with your property, possessions, and other people’s safety. You need to know that they are knowledgeable and well-trained citizens you can depend on.
Regarding training procedures, you need to know that all the staff receives in-depth education in various security procedures and safety measures. Security guards must be highly adaptable and responsive to unexpected situations. States have their own legal requirements for security training, and you should investigate these to ensure compliance. Use your best judgement alongside hard-proof to make a decision.
Details to ask about security training include:
- Backgrounds and qualifications of the instructors
- How the company determines the best instructors for their personnel
- Requirements for candidates to be accepted into training
- An outline of training topics and learning objectives
- Learning benchmarks and performance metrics used
- Testing procedures and graduation requirements
- Training delivery models, such as in-person lectures, online modules, and skills development exercises
It’s vital that you choose a security company that values continued education and accountability. Security technology is constantly evolving, and the best provider will ensure its guards continually operate with the best tools in their field.
Inquire About Security Team Personalization
A company should be well-versed in the needs of your particular industry and the type of security it requires. For example, hiring a firm that specializes in residential security is not a good idea if you are trying to hire security for a significant event. Make sure the security provider you choose can build a security team that caters to your needs.
The company should screen your property/venue comprehensively and ask questions to determine what services you need, such as patrols, surveillance cameras, access control, and armed or unarmed guards. If you opt for armed security personnel, ensure they are all legally licensed to carry firearms and ask about their training.
All guards should be equally capable, but their specific fit for your company is the ultimate concern. Make sure that the company you choose goes the extra mile to ensure that you are 100% confident in the team they’ve built for you.
Security Services Designed for Your Needs
At Silbar Security, we pride ourselves on delivering responsive and personalized security services for our clients. Whether it’s a small business, an event, or a commercial/residential building, we have the tools, resources, and highly trained professional staff to deliver the industry leading security our clients are used to.
Don’t hesitate to get in touch with us to schedule a complimentary security consultation. We are happy to answer all your questions and give you the information you need to make the decision for you.
